Dr. Natasha Bhuyan Introduces Amazon One Medical Pay-Per-Visit

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• Amazon One Medical Pay-Per-Visit offers convenient, affordable telehealth for children ages 2-11 for common, time-sensitive conditions like pink eye, lice, and rash diagnosis, even outside of standard business hours.  Copied to clipboard!
• The Pay-Per-Visit service is designed to be an accessible option for families who are uninsured, underinsured, or prefer not to use insurance for occasional needs, with video visits costing $49 and messaging visits starting at $29.  Copied to clipboard!
• Beyond acute care, Amazon One Medical Pay-Per-Visit can handle prescription renewals for items like EpiPens and asthma medication, and provide necessary documentation such as school absence notes.  Copied to clipboard!

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Introduction to Dr. Bhuyan

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• Key Takeaway: Dr. Natasha Bhuyan is a practicing family physician and National Medical Director at Amazon One Medical.
• Summary: Dr. Natasha Bhuyan is introduced as a practicing family physician and the National Medical Director at One Medical. Her responsibilities include driving clinical innovation, growth, and care model design. She emphasizes that she is also a mother, which informs her understanding of parental needs for convenience and affordability in healthcare.

Pay-Per-Visit Service Overview

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(00:02:22)

• Key Takeaway: Amazon One Medical Pay-per-Visit treats common pediatric conditions for ages 2-11 via telehealth, requiring no insurance.
• Summary: The Pay-per-Visit service targets common, stressful childhood conditions such as pink eye, head lice, and hand, foot, and mouth disease for children aged 2 to 11. The process involves filling out an intake form and connecting with a board-certified physician or nurse practitioner via telehealth. Treatment plans may include prescriptions or over-the-counter advice, and the service is available even at night or on weekends.

Addressing Contagious Illnesses

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(00:04:49)

• Key Takeaway: Telehealth resolves the dilemma of managing contagious illnesses like pink eye during weekends or vacations without exposing others.
• Summary: The service provides a solution for parents facing situations like a child waking up with pink eye on a Saturday morning, avoiding the need to visit an urgent care or spread the illness at weekend activities. Early intervention is crucial for contagious conditions like lice and pink eye to prevent household or community spread. The service also facilitates prescription delivery via Amazon Pharmacy.

Scope of Treatable Conditions

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• Key Takeaway: The service treats specific viral/contagious issues, skin rashes, and handles prescription renewals for chronic needs like EpiPens.
• Summary: Conditions treatable virtually include pink eye, lice, hand, foot, and mouth disease, Fifth disease (Parvovirus), and various skin rashes where diagnosis (fungus vs. eczema vs. bug bite) is uncertain. Additionally, the service can process renewals for necessary medications such as EpiPens or asthma prescriptions, which is vital when specialists are hard to reach.

Value of Trustworthy Guidance

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(00:10:42)

• Key Takeaway: Telehealth provides immediate, trustworthy medical guidance, preventing parents from relying on unreliable sources like Google or ChatGPT for symptoms.
• Summary: The service helps families determine the appropriate level of care when symptoms are ambiguous (e.g., an itchy head at 2 a.m.) and offers peace of mind from a certified provider. This access prevents parents from delaying necessary care due to inconvenience or cost, which can lead to conditions worsening. Early, accurate diagnosis is essential, especially when differentiating between conditions like fungal rashes and eczema.

Pay-Per-Visit Pricing and Access

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(00:13:58)

• Key Takeaway: Amazon Pay-Per-Visit costs $49 for video or $29 for messaging, requires no insurance, and is ideal for immediate, non-routine care.
• Summary: The Pay-per-Visit option is available to anyone, regardless of insurance status, making it suitable for underinsured or uninsured families. Video consultations are $49, and messaging visits are $29, offering an affordable alternative to urgent care for conditions not requiring an on-site evaluation. This service is intended to supplement, not replace, a child’s relationship with their regular pediatrician for wellness visits and chronic management.

One Medical Membership Contrast

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(00:17:37)

• Key Takeaway: The One Medical membership offers hybrid primary care billed to insurance, including 24/7 virtual access for a yearly fee.
• Summary: For those with insurance who live near one of the 150 One Medical offices, the primary care membership provides established, ongoing relationships with providers via in-person or virtual visits. This membership, costing $99 annually for Prime members, covers 24/7 on-demand video chats and messaging without additional copays. The Pay-per-Visit service is distinct, serving as a convenient, insurance-free option for time-sensitive concerns.